Digital Accessibility Statement

We are committed to ensuring digital accessibility for all users, regardless of ability. We strive to provide an online experience that is accessible to everyone, including individuals with visual, auditory, motor, or cognitive disabilities.

Our Commitment

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA standards, and we work to comply with applicable accessibility laws, including the Americans with Disabilities Act (ADA) effective communication requirements.

To achieve this, we regularly review our website and work to remove accessibility barriers. We test our site using industry‑standard tools and, where possible, incorporate feedback from users of assistive technologies.

Third‑Party Content

Our website may contain content or features provided by third parties (such as embedded videos, payment gateways, or social media plugins). While we do not control those third‑party elements, we actively encourage our partners to make their content accessible. If you experience difficulty with any third‑party content on our site, please let us know.

Need Help?

We want to hear from you. If you encounter any accessibility barriers while using our website – such as difficulty navigating, reading content, completing a purchase, or using any interactive feature – please contact us.

We will make every reasonable effort to accommodate your request and provide the information or service you need in an alternative format.

Contact Us

Email: [email protected]
Address: 100 Pine St, Suite 1250, San Francisco, CA 94111, United States

When contacting us, please describe the accessibility issue you experienced and specify the web page or feature involved. We will respond within 2 business days and work to resolve the issue as quickly as possible.

Continuous Improvement

Digital accessibility is an ongoing effort. We regularly review and update our website to improve compliance and user experience. This statement was last updated on June 16, 2026. As we make changes, we will update this page accordingly.

Independent Retailer Notice

Turtle Beach Audio Store is an independent online retailer and is not affiliated with, authorized by, or sponsored by Turtle Beach Corporation. Turtle Beach® is a registered trademark of Turtle Beach Corporation.

Thank you for visiting Turtle Beach Audio Store. We are here to help you shop – without barriers.